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Frequently Asked Questions
- What makes NYITFIX different from the other companies?
We're a New York City based company, in tune with the culture of the Big Apple. Unlike some big-box stores, we understand how important your technology is to you. It's your business....your family photos...memories of a lifetime. We'll get to the root of the problem, fix it, and provide great support throughout the process.
- Do you support Macs?
Yes! Whether you're a individual with an iMac or a company with 30 Mac Pros, we can support you
- I went to the other guys and my computer's still messed up. What makes you think you can do it better?
Despite best efforts, some PCs just cannot be repaired. Failing hardware, unstable drivers, etc. can contribute to the problems. That said, we have a track record of resolving issues, rescuing data and otherwise taking care of our clients *after* they've been to someone else.
- What can I do to lower my costs before I call you?
- Know where your backups are - if you don't have a recent backup, remember to purchase our backup option
- Locate the manufacturer CDs and DVDs
- Give us your laptop power cord, cables, etc.
- Know your login password. (we can always reset it if necessary, but this saves time).
- Describe the problem in as much detail as you need.
- Who is NYITFIX?
We bring a combined 30+ years of experience to the table.
Raj Goel is an IT-industry veteran.
Fabian Moy brings in-depth knowledge of Windows desktop troubleshooting
Sunny Dubey adds Linux, servers and networking expertise to the matrix.
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